Rented out from them in san jose, just wanted to say that it first started out bad with the front desk guy seemed like he didn't care. I don't recall his name but was giving us a hard time and his overall attitude was lousy. But then things changed once we went upstairs to get the rental car, want to give a huge thank you to cong who first gave us the car. He was a really patient and nice guy and made a great difference in the over all experience. He walked us through the details explaining the car and just made our day. I also wanted to give a thanks to jose who greeted us as we were returning the vehicle. Once again nice guy and made the experience nice and simple. Overall I would rent from them again but I hope the front desk doesn't give us a hard time like this past experience. Hope this review helps out.